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About The Scooter Shop

The Scooter Shop Launceston came about when Cam & Rosemary started looking for a scooter in Tassie and found scooters to be a foreign concept to most motorcycle shops. We pride ourselves on being the first to take the plunge and open a dedicated scooter shop here in Tassie, and although often imitated, we are never beaten on service, quality, after sales or knowledge.

We're open Tuesday to Saturday from 8:30am, and can even open up on Sunday by appointment. Call in and have a coffee...

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The Scooter Shop Tassie

The Scooter Shop Launceston voted number 1

1st July sees The Scooter Shop launceston voted "Best Scooter Shop In The World"

The recent internal staff survey at The Scooter Shop Launceston (TSSL) produced an overwhelming result, voting The Scooter Shop Launceston as the best scooter shop in the world. The comprehensive survey carefully examined all facets of The Scooter Shop Launceston's business, with a very strong emphasis on quality of service and product.
All survey respondents agreed that while The Scooter Shop Launceston isn’t the largest scooter shop in the world (in fact, might actually be in the running for the upcoming “smallest scooter shop in the world” award), the quality of product on offer, at competitive prices, as well as the superior customer service, easily cemented TSSL’s position as the number one scooter shop in the world.
One respondent noted that the free state-wide delivery on all scooters was a customer service highlight, while another survey participant commented that TSSL’s website was particularly well presented and up-to-date, even calling it “a rarity in the motorcycle trade”. The Scooter Shop Launceston was also commended for displaying ride away prices from the day they opened 3 years ago- something the rest of the automotive trade has only recently been obliged to do.
Owner/manager Cameron Saunders was flattered at winning the accolade, commenting “it’s easier to be nice to our customers and offer good service than it is to offer bad service, in the same way it’s easier to smile than it is to frown… I can’t understand why some businesses really struggle with this formula…” Cameron also noted that scooters, protective gear and accessories were not the only reason people came to the shop- “we make some of the best coffee around. No chai’s, no latte art, just bloody good coffee from fresh Australian roasted beans”.
When asked what this award meant to The Scooter Shop Launceston, Cameron replied “we’re not perfect, in fact we’re a long way from it, but it’s great to be recognised by our internal peers for the hard work we’ve put in. Now we have another year ahead of us, and another opportunity to set the bar higher…”



Comments

 

Dakoda said:

I read the title, and thought 'hmm it's not April Fools' then realised it was a internal thing.  Oh well, if it boosts your staff moral to give yourself a fancy award, then go for it :).  Maybe sales are justa  tad slow this week!

July 1, 2009 3:05 PM
 

allen said:

I think that might be a hook your biting at Dak as Cam would have surveyed himself and come up with these conclusions !!!!

July 2, 2009 9:32 AM
 

Dakoda said:

Allen!  Exactly!!!!!  Thats what I meant by Internal Thing!

July 2, 2009 3:46 PM
 

steve@ace said:

Hehehe!  Very good Cam.  And well done on your planetary award.  

We'll be running our internal award ceremonies for the best scooter shop in the known Universe next week, and you've obviously set the benchmark standards very high.  But I reckon that we might pip you as we've been doing the rideaway price thing for 3 and a half years now, and our coffee is roasted by one of our customers - and he rides a Vespa, so it has to be better ;-)

July 2, 2009 5:10 PM
 

Scooter HQ said:

I demand a recount !!!

July 3, 2009 9:43 AM
 

the scooter shop said:

We had specialists flown in from Iran to check the count, and sure enough, it was correct...

July 3, 2009 10:07 AM
 

Dakoda said:

I guess all the sheep in tasmania got together and added their votes :)  Some other shops just can't compete with that

July 3, 2009 10:53 AM
 

Scooter HQ said:

I think he cheated by doing a head count ;)

July 3, 2009 11:12 AM
 

miketl said:

Well done Cam, from what I've experienced of your homely place, you have wone this award on merit.

ciao,  Mike

July 3, 2009 8:34 PM
 

niks said:

Now they have won the award I see they now recruiting a mechanic in case some asks hehehehehe and they are not very serious about the mechanic as they want someone that does not exist hehehehe. even and angel would be hard pressed to be that qualified hard working, loyal, interested, honest and so on hehehe

August 16, 2009 7:44 PM

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